Customer Support

14th August 2022 - We are so excited for Luminate this year. Tickets are on sale now and we anticipate will sell fast, so book now to avoid disappointment. We cant wait to welcome you there.

Other relevant FAQS: The weather is bad, can I transfer?
What happens if my night is cancelled?

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COMMON QUESTIONS:

Only guide dogs and registered assistance dogs are permitted at the event.
Carers tickets - find all the details you need here
Not had your tickets? - our system can resend them here