Customer Support

Wednesday 28th Oct - We are busily making all our plans & preparations to open our trail to you this November and we can’t wait!! Please check back here for info/announcements. Any announcements concerning any night of our trail will be made here and sent via email to all customers booked to attend that night.

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at luminate.live/covid

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COMMON QUESTIONS:

Only guide dogs and registered assistance dogs are permitted at the event.
Carers tickets - find all the details you need here
Not had your tickets? - our system can resend them here

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