Can my carer go for free?

Carers can join the fun at Luminate for free! 😊 Each adult or child ticket allows one carer to come along at no extra cost. No need to buy a separate ticket for your carer. Once you have booked for the rest of your party please send the order number to [email protected] along with proof of eligibility from the list below. We will then add the carer pass to your order. Please skip purchasing a standard ticket for your carer, as these can't be refunded.

You must:

1) Have at least one full paying child/ adult in the group

2) Provide proof of eligibility (from the list below) in advance of your visit

3) Without the correct Carer ID you will be required to pay for a standard entry ticket



THE FOLLOWING ARE ACCEPTED:

  • Disability Living Allowance (DLA)
  • Attendance Allowance (AA)
  • Blind Persons Registration
  • Personal Independence Payment (PIP)
  • Armed Forces Independence Payment (AFIP)
  • CredAbility's Access Card with +1 symbol
  • HYNT card
  • CEA Card
  • Nimbus Card with +1
  • Transport for Wales bus pass with +1

Unfortunately, we cannot accept blue/orange badges, HANDS cards, carers passport etc.
For further clarification with regards to our carer policy, please contact [email protected].