Birmingham Botanical Gardens Access

A member of my party has some sensory needs, do you run a 'sensory friendly' session?

We have dedicated time slots on certain dates for our guests with additional sensory needs. These dates are:

Tuesday 3rd December 2024 @ 16.30pm - CLICK HERE
Tuesday 10th December 2024 @ 16.30pm - CLICK HERE

Your can expect:
1) Reduced capacity on the trail
2) Reduced volume of the audio
3) Your experience will feel less crowded and more relaxed.

We had an overwhelmingly positive response from our visitors who attended last year, including those with sensory needs, but hopefully by introducing a quieter and less crowded session, we can help your experience be even better.

All of our stewards are there to help make your night with us perfect. If you need any additional help on the night, please just ask one of our team. All of our team are trained to recognise the Hidden Disabilities Sunflower symbol if anybody in your party wishes to wear this whilst at Luminate.

Please look at our Access section above for further detailed information about the nature of the paths and access generally. We try not to publish too much detail about our trail in advance, as for most of our visitors, the element of surprise enhances their experience. We do, however, fully understand that for some people with sensory needs, more information about what to expect from Luminate, rather than surprises on the night, will help them to feel prepared for their experience and allow them to enjoy it all the more. We want to make your visit perfect, so if you would like some more detailed information as to the trail layout, what to expect, or if we can help in another way, please email [email protected]

Ticket prices on these nights remain the same as for the rest of Luminate. The lights will remain the same it is just the volume and capacity that are reduced. Carer tickets are available where required, pursuant to our standard carer policy. To book to attend on this session, please select the date below:

Tuesday 3rd December 2024 @ 16.30pm - CLICK HERE
Tuesday 10th December 2024 @ 16.30pm - CLICK HERE

Is Luminate supporting any charities?

Luminate is working with a number of local charities this year. For any further Registered Charity enquiries, please email [email protected]

What provision do you make for guests with mobility restrictions?

The trail at Birmingham Botanical Gardens is designed to be as accessible as possible, considering the natural site. It's all outdoors, with paths throughout. There's one spot where the trail crosses a short bark chipping path, which might be a bit tricky in bad weather, but we do have an alternative route for you. Some parts have inclines and declines, which might be a little challenging for those with mobility aids, especially when the weather isn't great. But don't worry, these sections all follow the permanent pathways and accessible routes around the Gardens.

We've done our best to clear any trip hazards, but since it's a country park, you might find some stones, leaves, or twigs on the path. There are also a few spots where cables cross the trail, but we've covered them with cable ramp covers.

You'll find accessible toilets along the trail.

If extreme weather makes the trail difficult for wheeled mobility aids, we're open to rescheduling your tickets to a better date when conditions improve.

We want everyone at Luminate to have a fantastic time! Our stewards are ready to help you with anything you need during your visit. Just give us a shout if you need assistance.

If you have more questions about access, feel free to email us at [email protected].

Do you have mobility aids for hire?

A limited number of wheelchairs and scooters are available for Luminate visitors to hire please contact 0121 454 1860 to book.