Customer Support
Wednesday 28th Oct - We are busily making all our plans & preparations to open our trail to you this November and we can’t wait!! Please check back here for info/announcements. Any announcements concerning any night of our trail will be made here and sent via email to all customers booked to attend that night.
To receive an email update enter your email address here
Read our full Covid Policy and Refund Guarantee
at luminate.live/covid
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COMMON QUESTIONS:
Only guide dogs and registered assistance dogs are permitted at the event.
Carers tickets - find all the details you need here
Not had your tickets? -
our system can resend them here