Do you have mobility aids for hire?

Unfortunately, we do not have mobility scooters or wheelchairs available to hire.

The trail has been created to be as accessible as possible within the context of the natural site of Margam Country Park and Castle. Please note that the overall site at Luminate Margam covers some steep gradients, so regrettably the trail does involve some unavoidable steep inclines/declines, which unfortunately some guests using wheelchairs/mobility aids may find very difficult. If a member of your party wishes to visit in advance (either in the daytime or on a separate night) to assess this, prior to your scheduled trip, please contact [email protected] and we can happily facilitate this.

All of the route is outside and not under cover. Following the completion of the bottom section of the trail, the trail proceeds up a steep section of the Orangery gardens. If you are familiar with the site, this is up the usual site path which crosses the waterfall bridge and continues straight up towards the Castle Car park. This section is over permanent paths, but they are a softer standing path and may be difficult to traverse during/after inclement weather. After the catering area/fire pits, the trail proceeds down the permanent path in front of the wide Castle steps and towards the blue orangery gates. Stewards are located throughout the trail, should you need assistance at all during your visit please just ask one of our stewards. If you need any further information prior to your visit, please contact us on [email protected].

Whilst care has been taken to remove all known trip hazards, the trail does take place in a country park, so may have stones/leaves/twigs etc, across the path. There will be some sections where cabling crosses the trail, these will be covered by cable ramp covers.

Accessible toilets are situated at the Car-Park and at the Castle Courtyard (approximately 0.7 miles into the trail).

If extreme weather conditions mean that the trail is not fully accessible for people using wheeled mobility aids (bearing in mind the general limitations as set out above), consideration will be made on a case by case basis to allow tickets to be transferred to an alternative date when the ground conditions are more suitable.

Please note that Waterfall Bridge is wide enough to fit a standard wheelchair (and/or standard single pram). If your wheelchair/mobility aid is wider than standard, please contact us so that we can advise further as to suitability.

We want everybody who attends Luminate to have a wonderful experience with us and our stewards on the night will all be happy to assist you wherever possible. If you need any assistance on the night, please just ask. If you have any further questions about access that are not covered by the above, please contact us via email on [email protected].

Tags: #wheelchair #wheel chair