Do you have mobility scooters for hire?

The Garden of Wales have 2 mobility scooters that they hire out and these will be available to our visitors each evening. These must be booked in advance by calling 01558667149. Please note this number is only manned during normal office hours and is only for booking the mobility scooter. Any other questions regarding Luminate should be directed by email to [email protected]

The trail has been created to be as accessible as possible within the context of the natural site of the Garden of Wales. All of the route is outside and not under cover.

Whilst care has been taken to remove all known trip hazards, the trail does take place in a country park, so may have stones/leaves/twigs etc, across the path. There will be some sections where cabling crosses the trail, these will be covered by cable ramp covers.

Accessible toilets will be available on site.

If extreme weather conditions mean that the trail is not fully accessible for people using wheeled mobility aids (bearing in mind the general limitations as set out above), consideration will be made on a case by case basis to allow tickets to be transferred to an alternative date when the ground conditions are more suitable.

We want everybody who attends Luminate to have a wonderful experience with us and our stewards on the night will all be happy to assist you wherever possible. If you need any assistance on the night, please just ask.

If you have any further questions about access that are not covered by the above, please contact us via email on [email protected]