Customer Support

Our Luminate Southport event has now finished. We would like to thank all of our lovely visitors for coming to Luminate Southport and supporting our event. We would also like to thank our wonderful staff, venue partners and our wider team for all of their hard work and support in delivering Luminate Southport. Thank you all and Happy Christmas!!
Team Luminate

Other relevant FAQS: The weather is bad, can I transfer?
What happens if my night is cancelled?

Read our full Covid Policy and Refund Guarantee

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Only guide dogs and registered assistance dogs are permitted at the event.
You do NOT need a Covid Pass to attend any of our Luminate events.
Carers tickets - find all the details you need here
Not had your tickets? - our system can resend them here
Concerned about COVID? - Find full details here of all the steps we are taking to keep our visitors and colleagues safe

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